Testimonials - First National Progressive

Our Property Manager is very prompt in addressing our concerns like when there’s something that needs to be fixed or repaired. Keep up the good work.

I am writing to express my sincere appreciation for the outstanding service provided by Vic, our property manager. His support throughout the rental process has been nothing short of exemplary.

From the very beginning, Vic has been incredibly responsive, addressing all of my inquiries with efficiency and clarity. His quick replies and thoughtful advice have been invaluable as my family and I navigated the process of securing a new home in Christchurch. Whether it was about the property itself or advice related to settling in, Vic was always available to assist, making communication smooth and highly effective.

I also want to highlight Vic’s professionalism and dedication. He consistently ensured that every aspect of the rental process was handled with care, making what can often be a stressful experience feel seamless. His attention to detail and willingness to go the extra mile have left a lasting impression on me and my family.

Overall, my experience with Vic as our property manager has been nothing short of a perfect 10 out of 10. He has greatly contributed to making our transition to this new home a positive one, and I am deeply grateful for his exceptional service.

Vic is an amazing person who has helped me a lot to find a suitable property for my family. We bought property and moved after 6 months of our lease although we were contracted to rent for a year. Vic assisted us to find someone to take over the lease. In our whole journey he has stood with us, worked for us and supported us to sort out our problems. You are a champion Vic, we have really appreciated your outstanding support for us.

I have found the staff and my property manager at First National Progressive to be very friendly and professional. When we had to make some important decisions about our property, they went out of their way to give excellent advice and assistance. Our everyday queries are answered and dealt with promptly and we are given regular feedback on the state of our property and tenancy.

Property Manager Nathan is always attentive if anything needs fixing. He’s always onto it and has a great personality to match.

Ellie is fabulous. Great communication and great customer service!

Karen and Sue were the agents we purchased our home to be 6 years ago, and we were very impressed with their care and attention to detail. So, when it came to sell the home Karen and Sue were our immediate choice to be our agents.

Karen and Sue gave us a seamless service when purchasing our new home. We were delighted with the result and the ease at which the takeover occurred. We especially liked their openness, honesty and integrity when it came to getting all the relevant information on the property. Ten out of ten team.

Great experience so far and want to continue with you. Thanks Cam and the whole team at First National.

Ellie provides fabulous communication, is timely and a pleasure to deal with. Highly recommend using her and First National as a Property Manager.

I want to express our sincere gratitude for the outstanding service Vic has provided as our Property Manager. His attention to detail, professionalism and commitment to ensuring that we get the right tenant is really commendable. Whenever we had enquiries or needed clarification, he always took the time to provide detailed responses. Highly recommended.

Our first experience of house rental from First National Progressive was smooth from processing our application until we set up our things at our new home. Our Property Manager Ellie Taylor communicates well with the landlord about the things we need like installing wifi and informing the landlord of plumbing needs to fit in the washing machine.Right away on the next day the Landlord and plumber came to fix it.

Great service and very prompt when needed.

Vic was amazing, he was very professional during the viewing and kept us updated throughout the application process. I would recommend him to anyone looking to rent.

Amazing services. They care about any problem, big or small.

Vic provided a prompt service, with positive results.

Our Property Manager Vic helped us move into our home so calmly with as little stress as possible, was very pleasant to work with and went above and beyond to make this transition smooth. Vic has checked in with us to see if we need anything and see how we are settling in. A great all-round person.

Detailed inspection and timely feedback. Payments always on time. Excellent communication.

Very prompt and efficient service, very professional, thank you.

I would like to recommend First National to everyone I know. It’s not a big name on the real estate market, but the service is no doubt the best. Our agent Ellie is very professional and highly efficienct. This is the first house we rent in New Zealand and Ellie has helped us a lot. Five stars are not enough to rate her work.

Property inspection days are no problem with Vic. He comes into our house friendly, polite and smiley. Any requests we make are dealt with promptly and we feel that Vic cares for us as much as the owners. He’s just a great guy.

I’m so impressed with Cam. I’ve never experienced a property manager that instantly gets back to us whenever we have an issue. His communication is outstanding. He has integrity and pride in his job. If there are any issues to address it’s literally organised the same day! I’ve never experienced anything like it. FIRST NATIONAL REAL ESTATE PROGRESSIVE have a gem on their hands. Cam cares for the tenant as much as the homeowner, which I feel is a rarity these days. I couldn’t be happier and feel secure knowing that we are valued as a client just as much as the homeowner is.
I would highly recommend Cam if you’re looking for a property manager to take care of your investment. And if you’re lucky enough to have him as your property manager like us then you’re in safe hands.

Great experience with First National. Clear and concise communication. Our Property Manager Nathan was lovely and our house was great.

I have found the company to be very professional, true to their word and efficient. Glen found tenants in a very short time before I was travelling. Thank you.

We are very grateful to First National Real Estate Progressive, especially Ellie. The service we received was outstanding, and Ellie’s professionalism and dedication made the entire process smooth and stress free. We highly recommend their services to anyone in need of real estate assistance.

We are absolutely happy with the friendly service and communication skills. Words can’t express enough, but I can tell you how impressed I am to deal with them. We have fantastic hospitality. First National Progressive are very professional and they looked after us to a very high standard. They are very responsive, attentive and good at problem solving. If you are looking for quality living and peace of mind while renting a property, they First National Progressive is your first choice. They will take care of everything. Their main priority is ensuring their clients are happy. I want to thank them for being super awesome, and I will always recommend them to my family and friends. I am sharing my experience with you because of the great hospitality that we received and I want you to have the same. Don’t hesitate – call them and they will sort you out.

Glen has been wonderful, helpful, professional and eager to provide best results. He first helped me rent out my house, and then with selling it. He always went over and beyond. I highly recommend him if you are renting out or selling your house.

Exceptional communication skills from our Property Manager Vic. Great at handling and helping us manage everything overall that made the process 100% easier for both my partner and I.

Our Rental Agent Vic is a life saver for us. He helps us in every possible way as well as gives me a fair chance to call him whenever I need to. I’m very grateful for his service.

Ellie has been very efficient and communicative. As soon as the previous tenants gave notice, Ellie got in contact with us and promptly organised advertising for a new tenant, showing the house and ensuring there was as little time between tenants as possible. She has also been great at organising repairs.

Very attentive to the needs of the client. Always kept up to date through the various stages of the sale. Sue & Karen were fantastic to deal with and will go that extra mile for you.

Five stars? EASY. Immaculate communication, spot on market awareness and appraisal, outstanding knowledge and advice on how to best present the property. You ARE your word, and always did what you said you would, when you said you would, and you sold our property, in Darfield, with a 2 week deadline sale, in your appraised range, and at our required price. How does it get better than that? It doesn’t. We honestly could not fault your service. You genuinely just want to help! And you have. Thank you so much, it has been a pleasure working with you both and we HIGHLY recommend your services.

This is the 3rd home we’ve sold with James Abell! He’s extremely professional and keeps in regular contact with updates and suggestions. Works really hard and has always achieved what we require. Marketing is always of a very high standard.

Everything is well organised, with any reports from my side to the property manager categorised and put into the system. Furthermore, I can track the progress in real time. I don’t need to know the specific of the problem, I can simply relay any concerns and Andrew will handle it

Vic Liwanag has been an excellent property manager acting on our behalf. His coverage of all matters has been excellent which is particularly important to us living in the UK. He has been consistently attentive, keeping us informed immediately of anything relating to our property and tenants. We find his regular inspections of the apartment very helpful providing us with a detailed written report supported by clear photographs. We appreciate his friendly detailed advice and are confident of his management skills.

Nathan is always accommodating in a warm and friendly manner.
Nothing is a problem for him. Most importantly he treats me with respect! 😊

Awesome and Friendly Service, On time with responses. All round an awesome Manager/landlord to have. Highly Recommend!

Great service and quick response times! I have been renting with this company for two years now, and not once has it felt like the property manager (Nathan Hill) is trying to cut corners or “rip us off”, unlike many other property managers I’ve heard about from my mates. Issues we raise are followed up instantly, every single time. Our property manager sometimes even organises repairs himself, he might just notice something during his inspection and schedule it for us, we really appreciate that honesty and efficiency.

Glen Ford and First National were very thorough, and dedicated to help us gain the best possible value for our property. They provided great advice and managed every aspect of the marketing and sales process, exceeding our expectations. Thank you.

Vic was super awesome and helped us every step of the way during our lease!

Throughout the entire process, James consistently went above and beyond what was required, exceeding all expectations. His attention to detail, knowledge of the market, and proactive approach set him apart in the industry. James took the time to thoroughly understand our needs and preferences, ensuring that every aspect of the sale was tailored to meet our goals. What truly impressed us about James was his unwavering commitment to honesty and transparency. He provided clear and insightful guidance at every stage, keeping us informed and empowered to make informed decisions! James’s integrity and sincerity in his dealings were truly commendable, making the entire process not only seamless but also enjoyable. We laughed so much and to anyone who has been through the process, it can be stressful, so that says heaps.

Thanks to James’s expertise and dedication, we achieved outstanding results beyond what we could have imagined. He orchestrated a smooth and efficient sale, securing an excellent deal that exceeded our expectations. We have no doubt that James’s exceptional service and unwavering commitment to his clients make him a standout in his field.

In conclusion, if you are searching for a realtor who embodies professionalism, integrity, and delivers exceptional results, look no further than James. We wholeheartedly recommend him to anyone seeking a truly remarkable real estate experience. Thank you, James, for your outstanding service and for making the sale of our house a resounding success. Very happy van Rooyen’s! 🙂

Have been renting the house from more than a year now Ellie Taylor have always been there for help when there was anything very cooperative and helpful throughout the stay 10/10 highly recommend First National. Great service.

Cam your doing a great job as First Nationals current Property Manager here at Poulson st. Easy to communicate with, prompt response, professional & organised from day 1. Pay increase definitely warranted.
Always a pleasure mate & well done. Keep it going. Cheers

Sue and Karen acted on our behalf for the second time when we sold in Waimairi Beach just prior to Christmas last year – some 25 years after achieving a successful sale for us in West Melton. They are a highly professional team with a strong client focus, combining exceptional follow up and communication with sound advice and guidance throughout the sales process. The experience and market knowledge they possess really shows through and we had total confidence in them from the outset in achieving a successful outcome. This in what was a very tight timeframe.
We have no hesitation in Recommending Sue & Karen to anyone considering selling or buying property.

Dear Vic,

I wanted to take a moment to express my heartfelt appreciation for the incredible support and kindness you have consistently provided us during our tenure in the rented house in St Albans. Your commitment to ensuring our comfort and satisfaction has truly made our experience exceptional.

Throughout our time here, we encountered a few instances where essential items in the house, such as the kitchen heating top and the WC, required attention. Your immediate and efficient response to rectify and replace these items as soon as we brought them to your attention demonstrated your dedication & commitment. It is reassuring to know that our concerns are addressed promptly.

As we express our gratitude, we also want to convey our anticipation for your continued support. We look forward to a continued positive relationship and the peace of mind that comes with having such a reliable and supportive figure overseeing our housing needs.

Once again, thank you Vic, for making our stay in St Albans so pleasant. Your dedication to ensuring our home is a comfortable and functional space has not gone unnoticed, and we truly appreciate it.

Cam has been so great to deal with. Easy to communicate with, prompt, clear and genuine. Happy to have made the move to First National Progressive and have Cam looking after my rental!

Vic was super awesome and helped us every step of the way during our lease!

Vic is my property manager for my property 143B Weston Road and I wanted to let you know he is doing a great job and I am really happy with him. Tenants advised him there was an issue with the hot water cylinder, he called me to let me know and he was able to meet me on site to show me the issue which I was able to sort straight away with my plumber, all sorted within the day. Excellent result and great communication, Vic is very professional.

Exceptional Service and Results: James Goes Above and Beyond
My husband and I recently had the pleasure of working with James as our realtor for the sale of our house, and we cannot recommend him highly enough. From start to finish, James demonstrated an unparalleled level of professionalism and dedication to achieving outstanding results.
Throughout the entire process, James consistently went above and beyond what was required, exceeding all expectations. His attention to detail, knowledge of the market, and proactive approach set him apart in the industry. James took the time to thoroughly understand our needs and preferences, ensuring that every aspect of the sale was tailored to meet our goals.
What truly impressed us about James was his unwavering commitment to honesty and transparency. He provided clear and insightful guidance at every stage, keeping us informed and empowered to make informed decisions! James’s integrity and sincerity in his dealings were truly commendable, making the entire process not only seamless but also enjoyable. We laughed so much and to anyone who has been through the process, it can be stressful, so that says heaps.
Thanks to James’s expertise and dedication, we achieved outstanding results beyond what we could have imagined. He orchestrated a smooth and efficient sale, securing an excellent deal that exceeded our expectations. We have no doubt that James’s exceptional service and unwavering commitment to his clients make him a standout in his field.
In conclusion, if you are searching for a realtor who embodies professionalism, integrity, and delivers exceptional results, look no further than James. We wholeheartedly recommend him to anyone seeking a truly remarkable real estate experience. Thank you, James, for your outstanding service and for making the sale of our house a resounding success. Very happy van Rooyen’s! 🙂

Nathan is exceptional at what he does, 100% would recommend him to anyone looking for a property manager

Have been renting the house for more than a year now Ellie Taylor has always been there for help when there was anything very cooperative and helpful throughout the stay 10/10 highly recommend First National. Great service.

Awesome house providing all the facilities. The perfect price for our budget, close to my workplace. The property manager guided us through the whole process with such clarity and efficiency. I wouldn’t hesitate to recommend First National Progressive to anyone looking for a top-notch property.

Vic from First National Progressive has made our renting journey very pleasurable through fast and easy communication and helpful responses. Definitely would recommend 🙂

I’ve had an amazing experience renting through First National, and all thanks to our property manager Nathan Hill. He is very professional in his work and easygoing in his demeanor. His clear and concise communication at all times is highly unmatched. Renting through Nathan and the team has been a delight and I’ll definitely recommend them to my friends

Alexis has been really helpful. Really appreciate her patience in answering my questions and assisting me.

Property managers are amazing, friendly and super helpful nothing is a problem and always on hand with help and advice. I have recommended Nathan to my friends in need. highly recommend Nathan and first national to anyone looking at house rental.

Keep up the good work Vic, we had a leakage a few months back and Vic was quick to act.

Victor Liwanag who is my property manager for my house with First National Progressive. He is a very obliging man, attends to things immediately and keeps ups with things that are needed to be done. He attends to them very effectively and efficiently. Victor responds very quickly with correct answers you wish to know. I will always recommend him if you are requiring their services.

Fantastic experience to date from both a landlord and tenant perspective. The team are extremely professional and responsive, I would highly recommend!

I’ve been renting my current accommodation for over 4yrs and every member of staff I have met at first national either in the office or during house inspection have always been kind, friendly and respectful of myself and the other tenants in my building. All maintenance issues are handled as quickly as possible. No complaints, excellent staff.

Mostly we face some problems and you guys always soughted out very soon

Absolutely amazing staff will go above and beyond, if your in the market for a place to call home, go and see first national real estate.

I’ve been renting my current accommodation for over 4yrs and every member of staff I have met at first national either in the office or during house inspection have always been kind, friendly and respectful of myself and the other tenants in my building. All maintenance issues handled as quickly as possible. No complaints, excellent staff.

Vic was amazing at communicating with us and helping us secure our rental. Can’t thank these guys enough!

I contacted Vic looking for a family home to rent. He was responsive and efficient helping us to secure a lovely property within a week and get the keys less than a week after that. I would highly recommend him

Ellie is an excellent property manager always was fast at responding if there was an issue, at the end of my fixed term she negotiated an extension with the owners, always super understanding. Highly recommended Ellie, would rent via Ellie again.

We recently sold our house in what has been regarded as a rather sluggish housing market. We were extremely pleased with the outstanding service we received in the very experienced hands of Sue Mullins and Karen Newell. They provided excellent advice and guidance in the preparation stage of getting ready to go on the market, and clear and regular communication throughout the open home phase. Their tireless follow up on potential buyers achieved a very successful outcome. We also received very professional guidance from them in our search for a new home which was gratefully received. During that search we met many other real estate agents which further reinforced how knowledgeable and personal Sue and Karen are! We recommend them to anyone selling or buying in Christchurch.

The property is always neat.
My property manager provides helpful information and on time whenever I reached out to him.
The room I viewed during inspections and what was eventually given to me has same facility as expected, in good condition with a view just as I wanted 😄.
I appreciate the welcome card. And I felt at home. Even though it’s rented but it gave me a sense of ownership and responsibility to care for my room like I owne the property.

My inspection manager Cam is great to deal with. Communication is key & Cam definitely shows great communication. Fast at responding & keeps me updated if need be. Thanks Cam from Christchurch!

Lynette, thank you so much for helping me sell my house without any problems. You are a very good and professional real estate agent. You were very patient and helped me. I will recommend you to anyone looking to buy or sell a house.

Ellie from first First National Real Estate Progressive was very easy to work with. She was professional and answered any questions promptly. The First National Progressive team made the moving transition into our new property seamless and I would recommend them to anyone looking at renting one of the property’s they manage.

Genuinely impressed with first national progressive. They were really helpful in getting my rental property. Cam my property manager is really friendly and is always helpful. I really am thankful for all the help and support provided by cam and first national progressive. Highly recommended

Thanks Joan Shaw for your professional approach to selling my mother’s house. Great communication and advice, and always friendly to deal with. Fantastic result and would definitely recommend.

I recently sold my first home through James.
James has been amazing stepping me through the process with his vast knowledge of the market he was able to guide and reassure through the ups and downs putting any worries to rest.

James is down to earth and has your best interest in mind, I never felt pushed into anything and both positive and negatives were explained before I made a decision.

I highly recommend James he has always sold our family homes growing up and now selling my own I understand why we always used James.

Excellent Property Management. Well looked after as tenants. Will stick with First National with future Rentals as we are so happy with how they treat us.

Sue and Karen made our buying process easy with great communication and patience. We especially enjoyed their personable approach while making this big purchase.

Excellent service

Professional, Prompt Service & they care about their tenants. Recommend.

Cam Scoble has been an amazing Property Manager for us at 31 Poulson St, Christchurch. He has gone out of his way to assist us in tidying and preparing our room for a new tenant. We find him very approachable, helpful and listens well to our requirements. Many thanks Cam. Kind Regards, Raewyn and Vic

First National real estate is really good, easy to access the way to rent their property and they have a good and kind property manager. They really give their best to assist the Tenant.

I want to commend Alexis for her mannerisms and polite nature over the phone, it was so refreshing as finding a flat is already a stressful process.

Unintrusive, but responsive when called upon. Good job.

I have recently had the pleasure of buying a house via Sue and Karen. Their service was exceptional, and Sue exceeded what I expected to make it work for me. I would not hesitate to recommend them.

I would like to commend you both on your campaign for Dorset Street, your communication and responsiveness was exceptional and went a long way to achieving the result you did within the context of a challenging market. Well done.

Was a great place and Andrew was awesome never had any issues and nothing was a problem

A+ service!

Karen and Sue were a pleasure to work with on the sale of my property in Avonhead. They are genuinely likeable people who supported me through the process of a successful sale which achieved my ideal asking price in just over a month. They kept me up to date on prospective buyers and I know it was their friendly persistence in following these up that achieved a sale a couple of days after the deadline sale date had passed. My sister bought a home they were marketing and also gave the same feedback from a buyer’s perspective. I would highly recommend their services for sales of properties across all price points.

We rented a Property from First National in Kaiapoi for over 3 years. We had regular Reviews but a Representative just walked took photos and left because we kept the house and grounds
In immaculate order. So we house future tenants do the same, and you will have a trouble free Rental.

We had Nathan as our property manager while we were renting a townhouse. He was friendly and easy to deal with. Whenever anything needed attention it was always resolved quickly. Highly professional and we never had any issues. Would recommend!

The property manager is really good at looking after our rental property, just like looking after her own property. She reacts to any issues either from the tenant or from the landlord quickly. We are lucky to have to be our property manager 🙂

My property manager is absolutely amazing.
The staff at reception are also lovely and welcoming from the minute you step inside the office.
They are very informative and make sure nothing is left off the list.
I have had nothing but great experience with the team thus far.

We are very grateful to Sue and Karen for their professionalism, knowledge, and positivity in selling our property. They kept us involved and updated throughout the process and even went out of their way to coordinate tradespeople and services for the house. We 100% recommend them!

Have been renting through this company for 2 years and it’s been fantastic. Our property manager Ellie is awesome and always assists straight away if we have any issues. Would highly recommend.

M Wilson

The property management services are professional, outstanding, and heart-warming. The dishwasher was serviced on the same day it needed repair, so considerate

Yong pei

Nothing seems to be a problem for our PM Ellie and her team, great communication and reports!

Nadine Fea

My property manager is awesome, she is friendly, responsive, patient and caring. She informs me of any issues in time and resolves them quickly.

Baolin Liu

James and his team took diligent care of my out-of-town property throughout the contract. They had good solutions to each challenge along the way, so I didn’t have to stress about them.

Baolin Liu

Thank you Lynette for your hard work, experience and understanding. Having been through that, I could not have got through all of this without her support. Lynette is professional, caring and listens to you. I highly recommended Lynette!

Shen xia

We recently had the pleasure of working with First National Real Estate Progressive, Karen & Sue were fantastic Real Estate agents who helped us sell our home. From the moment we began working together, we knew we were in good hands. Their professionalism and attention to detail were unparalleled, and they made the entire process a stress-free experience for my wife and I.

Not only were Karen & Sue incredibly knowledgeable about the local real estate market, but they were also very responsive to all of our needs and concerns throughout the selling process. They provided valuable insight and advice, and always made sure that we were comfortable and confident with every decision made.

Furthermore, Karen went above and beyond her required duties and acted in a very thoughtful and accommodating way. Together, they made sure to explain every step of the process to us, to ensure we fully understood every aspect of the sale. Their communication skills were excellent, and they made themselves available whenever we had questions or needed support.

We found Karen to be an absolute joy to deal with, and would highly recommend her and Sue to anyone looking for a professional, reliable, and responsive Real Estate agent. We are extremely grateful for their hard work and dedication in helping us sell our home and will definitely seek their assistance in the future!

B Stock

My property manager is well mannered, cheerful, treats me like a person, not a job to tick off the daily list. She is available if needed and has made me feel at ease about contacting her should the need arise.

The team have been great to deal with during our tenancy. They are quick to deal with any problems, and we appreciated their kind facilitation of Christmas goodies on behalf of the owners of the property we live in. Would highly recommend.

M Wilson

Working with Karen was a pleasure. She was very friendly and approachable and ready to answer any questions I had. I would certainly recommend both her and Sue to anyone wanting a stress free house purchase.

M Buutveld

Property managers are doing their job very well, I am very happy of the services

A ill

Hi Ellie,
Very sorry, it’s been a while…but Thank You Very Much for a job/case Very Well Done !!
We are content and very satisfied.
I hope things are working out Fine with Paeroa Street.
If anyone asks, Ellie Taylor and First National get 10 STARS.
Thank You again and Thanks Very Much,

Company and Nathan were great to deal with, especially as first time renters

Louise A

Ellie, was a great property manager. Quick to reply to queries, helpful and quick with maintenance requests. Thank you.

Very good company, always helpful & look after they tenants.

Our Property Manager Is Extremely friendly, very easy to contact and receive assistance. Been very helpful throughout the whole process

Prompt response to inquiries. I also like how they process all applications via online including maintenance requests. Very friendly and kind property manager

O Al-Marashdeh

First National do a great job
Thanks, Andrew

J Partridge

I had nothing but great experience with the agency.
Very helpful and professional staff impressed me deeply.
Anybody looking for a perfect home will surely be satisfied with the agency.

S Jung

Ellie is very approachable, fair and gets things done. She also listens to what we have to say.

R Jeffery

We’re a young family of 4 and have recently moved back to Christchurch. We were looking to rent a property from offshore for weeks but to no avail. We were put up in hotels/motels after we reached chch, (totally not ideal at all with sick kids!). Anyhow my husband chanced upon one of your agents, and she went above and beyond to arrange for immediate viewing of a property we really liked from the pictures. She understood our situation and acted on it as fast as she could to secure this place for us! Never met a real estate agent so empathic! Such a godsend!!! Glen was kind enough to accommodate to immediate viewing and helped us show the place around.

First National Progressive, you have a fantastic team and you’re going to go heights with this great attitude! 🙏🏽😀

Nathan our landlord was awesome! Would always email all flatmates with notices concerning the flat and would always ring me to make sure I knew about upcoming inspections or walk throughs, was an absolute please having him as a landlord

The Property Manager is very responsive and helpful
I have had difficulties applying to properties before but not in First National

NO WORDING JUST 5 STARS – Nathans tenant

S. Kim

We have been tenanted with FN property for 4 years, and Andrew Main was our property manager, we’d give him a 5 stars rate for his service. Communication was always effective and his responses were efficient as well. He sent handyman to us when needed, he arranged fire alarm maintainance, he provided paperwork when tenancy renewal. Whenever you need him, he was always there to help. We would love to recommend FN property and Andrew himself to anyone who is considering to tenant with them.

Eathan L.

Nathan goes above and beyond for his owners. The property management that he provides cannot be faulted, highly recommended. Both the owners and tenants are looked after with amazing service and professional, timely management

Sue & Karen worked so hard to sell our house in a difficult market, very happy with the service we received, and always kept updated. Process very easy. Thanks again for all your hard work ladies.

J Richards

Nathan is was a great property manager, always good and clear communication. Sorted any issues quickly. Would recommend.

S Baller

The lovely staff were just fabulous and so obliging with anything I needed. Thank you so much!

B Thwaites

It’s been a great experience with First National to buy our first home. They are very professional and attentive to detail. They go the extra mile and make all things seem so easy. Thank you.

M Saini

Easy to deal with, accommodating with viewings outside of working hours

We asked Glen to find us a tenant for our property. The whole process with Glen was excellent. From talking to our vacating tenant to arranging advertising and viewings, showing prospective tenants through and identifying an excellent new tenant for us very quickly, Glen was very professional in everything he did. We are very happy with the result and would have no hesitation in recommending Glen for your property needs.

M Stapp

Nathan is the one the best Property managers I have ever come across in my housing experience.
One of the best qualities he has is he gives a fair chance to tenants to work around the problems and he is the only one who knows how to work with the customer.
He is the best one he deserves 10 stars not even 5 stars.
Best luck for future challenges.
Great to deal with him.

D Dholakiya

Karen and Sue were the perfect pairing for me and my needs.
Couldn’t have been more sensitive, kind, yet hardworking and rewarding.

Nathan is a pro. Easily understand what my concerns are. 👌👍

I was so happy I used James Abell and First National to sell my home, and I couldn’t be more thrilled with the result. James was professional and friendly, and he really knows his stuff! Communication was superb all the way through the process, and even when we encountered a few hiccups, nothing was a problem for James. He managed to secure an offer on my property within the 3-week deadline, and for a great price. I really enjoyed putting that SOLD sticker on the sign! I would happily recommend James to anyone looking to buy or sell.

Our property manager Nathan Hill was always approachable and sorted any concerns/issues we had promptly. We would recommend First National as property managers to any owner/ tenants.

Ellie Taylor is a very accommodating manager and brings a lot of value to your team

They really held our hand through the first home buyer process, and helped us secure our first home only weeks after arriving in Christchurch. We love her enthusiasm, creativity, optimism and friendly nature, and wouldn’t hesitate to enlist her help when we decide to sell our home one day!

Andrew at First National has been professional, concise, attentive to detail, always willing to go far and beyond to ensure that I am left with satisfaction and results that I am happy with. It is easy to communicate with him and he always has my best interests first and foremost taken care of and I will highly recommend his services to everyone, my house has been cared for to high standards and looked after exceptionally well and I have felt totally relaxed and at ease with the process and trusted that Andrew has had everything handled beautifully, and has responded efficiently on a consistent basis, Thanks so much Andrew

Nathan Hill was instrumental in helping me find a rental property for my son. Nothing was a problem, Nathan replied to my messages promptly and always available. I highly recommend Nathan when in pursuit of a rental property.

Nathan has been an exceptional property manager. Warm, friendly and professional. Excellent and prompt communication on all matters. A pleasure to work with him.

Even though I didn’t take the property in the end my wife and I are very thankful of the help and opportunity they provided First National provided. I want to thank Nathan especially for his help. Keep up the good work and I will recommend First National to anyone looking for a place.

This is the first time that I have worked with Katharine. I was impressed. Katharine advertised the property on a wide range of digital media, including one Chinese platform. This was backed up by local leaflet drops and an Open Home for neighbours. This extra effort led to the eventual sale of the property. Selling a property today needs accurate knowledge of recent changes to the law and an in depth knowledge of following up on any residual earthquake matters. Katharine can do both, she also knows when to push an advantage that is in the seller’s favour. Clearly a five star performance.

I was very happy that James was representing me on the sale of my house. He was completely upfront about the expectations but work very hard to exceed them. I was very happy that he did. Great result all around. I would definitely use James again.

James has helped me get tenants for 3 apartments recently. Definitely my go to guy in Christchurch. Thanks for the help.

I’ve been meaning to write this review for quite some time. Approx 6-7 months ago I managed to sign up for a rental property through James Mullins and have just been so happy with our home, where we live and our Landlord. James was fantastic to deal with, professional, efficient, an excellent communicator and he guided us through the application process which went smoothly. I also want to especially mention Tanya who from the moment I called the office was warm, kind and very informative on what i needed to do to apply for a viewing and the process, she was an absolute delight. I would not hesitate to recommend James and the wonderful team at First National Progressive. Thank you for being part of my journey, we are so happy 😁

Excellent services, super fast reply, very honest We bought our first home through James, and he is a very honest person and very helpful, he would reply to an email or text even at night time after hours no matter what questions or issues we have, he would help us to solve and advise any questions we have even it does not relate to anything about the property, you will not regret to hire him to be your sales or buy agent! Will recommend his services to our friends and family whoever needs this!

We worked with James during the process of renting out our property. James was incredibly professional, helpful and accommodating throughout this process. Communication was excellent. We thank James for his support and expertise and we would highly recommend First National in managing your rental property.

James did a fantastic job and went the extra mile in a challenging situation. Many thanks and all the best.

I have worked with the team at First National for 3 years now and have found them to be excellent property managers and would highly recommedn them for managing any properties. Nathan has been excellent with his organisation and gets a solid 5 stars.

I thought it would be unfair for me, now that I am voluntarily serving my notice period, not to mention the good and professional service you have given to these blocks of flats. Honestly I, and a few other flatmates in our unit, talked about a positive change we observed since you took over the management of these flats. I wish and hope you will continue running property management at these flats, as you have proven and done it professionally.

Thank You Nathan, Nice to finally deal with a professional property manager.

In our experience Glen Ford is a superb agent. Many times he went over and above our expectations in his attention to detail to secure the best sale possible for us. We recommend him highly for his commitment and integrity. At all stages of the marketing process his communication kept us well informed on options. We are very appreciative of his support and in securing a good sale in a timely manner. Thanks Glen!

You have been a great help throughout the Sale of 121 Yaldhurst Road and the purchase of 2/12 Mortlake Street, always there in a professional manner keeping me in the picture and would recommend you to family and friends if they needed your services.

Provides excellent service does things promptly reassures you are in safe hands

It’s been a great experience with Lynette and James to buy our first home. We had no idea what to start and worried a lot, however with Lynette’s help it went so well. Lynette was very helpful anytime we needed to talk. We appreciate all the work you’ve done.

We were surprised our house sold so soon, thank you.

James did a fantastic job and went the extra mile in a challenging situation. Many thanks and all the best.

Karen and Sue are fantastic and kept me informed the whole time while I was selling my property. Got multi offers too. Highly recommend to sell your property and I also had my property tenanted with this company for nearly 20 years they also did a fantastic job.

I have dealt with Karen and Sue on a number of occasions and I always found them Honest and reliable. They always let you know what is going on and are always helpful if there is something that you need to know. I have sold a house and bought a house from both Karen and Sue and they both always kept in contact with me as to what is going on. I would definitely recommend them to sell or for you to buy a house with them. The most important thing is to be honest and this is what both Karen and Sue have. They also have a great team if you needed somebody to help with your rental property. I would definitely use them if I need to sell and buy another property.

One of the best Real Estate Management in town. Recommended

Karen & Sue have sold three homes for me over a period of ten years. Always friendly professional and efficient. They get the job done very effectively and would not hesitate in recommending them for dealing with selling your home.

I love that ever since I purchased my home 5 years ago Karen and Sue always remain in regular contact with me and send me Christmas messages. I feel valued, cared for and a very much a part of the family environment that they have created within their wonderful company. Thank you immensely for your ongoing connection with me and checking in on how I am doing and making sure that all of my needs are taken care of. It is much appreciated, thanks again 🙏

I had a great experience with Sue and Karen from First National in purchasing my first home recently. They were extremely helpful throughout the process and never failed to check in with me. They delivered a very professional service and I would recommend them to anyone wishing to buy or sell in Christchurch!

Karen & Sue were super helpful and friendly when we were buying our first home and helped us with every step on the way. We couldn’t have asked for a better team to assist us with this process! Thanks so much from two very happy first home owners – Johanna & Alan

Sue & Karen were outstanding to deal with during the sale of my mother’s home in Ilam. They were professional, kind, caring, and extremely respectful of my 92yr old mother. They also had the added complexity of dealing with myself and my 2 sisters. They kept us all in the loop at every step….we always knew what was next which was very comforting. Thank you again ladies, we have already spoken of your superior quality to others and will continue to do so.

I found both Karen & Sue very helpful in outlining the procedures in selling and continually keeping in touch with any progress. I also found that their experience in helping me to present my house in the best way possible invaluable. It is good to work with people with their vast expertise and knowledge in real estate

Great agents helpful and honest

Karen and Sue were very friendly and helpful in assisting us with the purchase of our first home. Great, honest people to deal with that make the process easy.

You couldn’t have done better we are more than happy with the service given, the communication, the amount received for the property and the speed with which this was finalised. We would be happy to recommend you and your company to anyone at any time!

The experience I had with this Real Estate Company was exceptional. Very professional.
Sue Mullins and Karen Newell were both wonderful to deal with especially as there were some obstacles. They were patient, very efficient in responses by email and texts, and were great at communication regarding open homes and through various processes of the sale.

While selling a house can be stressful, working with Sue & Karen was enjoyable and seamless. The communication from them was excellent and the regular feedback keeps us informed on the buyers and market. The selling strategy was excellent given a buyers market and we achieved a very good outcome in a difficult market. Experience and local knowledge played a big part in finding a buyer and securing a very good price.
We would highly recommend both Sue & Karen.

When I sold my 1930’s character house earlier this year I found out what a challenge that could be in a post-quake Christchurch.
Luckily I chose Sue Mullins and Karen Newell, their excellent advice on preparing the house for sale was invaluable. By taking the time to present it well, I was fortunate in only needing one open home. The follow up communication of the sale made what could have been a stressful time so much easier. I would have no hesitation in recommending these very knowledgeable and professional ladies to anyone selling or buying in Christchurch.

After my first great experience with you 12 years ago, I had no hesitation in trusting you with this rather trickier sale. My confidence was not misplaced – thank you for all your help.

Very good service, immediate feedback from buyers was much appreciated. Considering you guys achieved a sale within a couple of weeks of listing, at over asking price we couldn’t have asked for more.

While looking for a house to buy, we visited many open houses. In most cases, we found the real estate agents to be not very useful. They were rather passive, often couldn’t answer fairly basic questions, and collected contact information but never followed up. When we visited the house we ended up buying, we were not only positively impressed by the house but also by the real estate agent – Sue showed us around, answered our questions, talked about the strong points, but without pressuring us or hiding the weaker points. We also very much like the online page that was made for the house, with all the important documents ready for download. When we decided to buy the house, Sue & Karen helped us to settle the purchase in a very short time period which allowed us to move to our new house the same week we had to leave our rental house.

Lovely personal touch, never at all felt pushed (important as I’ve had that elsewhere). Very easy to deal with & was kept ‘in the loop’ at every stage. Easiest house purchase yet!

Your service was positive, available, and informative. You were always pleasant and professional. Helpful but not pushy

I have been dealing with James Mullins in purchasing a rental property in Christchurch. I still can’t quite believe the professional, helpful, and friendly manner in which James dealt with me. He recommended a property, did all the negotiations for purchase, recommended items that needed attention (from the building report he arranged), and got these sorted, including the cleaning of carpets. Potential tenants were screened and recommendations shared with me. 3 weeks after settlement James had the property tenanted. His knowledge and attention to detail made the purchase so much smoother than I could have hoped for. Baring in mind that I’m currently based in the UK so much of my correspondence with James was outside of his normal working hours. I have dealt with First National for over 20 years and am a big fan of theirs. Trustworthy, professional, and efficient.

Progressive Real Estate & Property Management have been managing my three houses in Christchurch, NZ for over 18 years and I always found their support to be accurate, timely, responsive, and professional. Their management made the ownership and rental of properties from abroad easy and I don’t ever recall a time when my houses remained vacant. I have just finished selling the three houses, also through Progressive, and though dealing with different people it was still managed extremely well by the staff involved, in fact, selling the houses was very easy. This was due to the work of Progressives’ Agents. I would recommend Progressive to other property owners who want to rent out houses in Christchurch, NZ and also to use the services of their Agents when you wish to sell your property.

I was very satisfied with services provided by the firm’s representative, James Mullins. Professional, client focused, prompt and clear responses to all queries, attention to detail, with an excellent outcome for my wife and I.

Sue and Karen have been delightful to deal with when selling the house my family and I are renting. Very easy and smooth communication as well as being respectful of our privacy. I would highly recommend this duo.

Had Sue and Karen sell our house was quite complex in the paperwork side for everyone. They did an excellent job at getting all the ducks in a row with our tenants and trustees and sold the property on a deadline sale on time and at the price we wanted, thanks team.

We purchased the property of our dreams with the assistance of Sue Mullins and Karen Newell last year, their professionalism and approachability meant everything went smoothly. Very happy with the service, would recommend and use again if the opportunity arose.

Sue and Karen were very helpful and showed perseverance in helping conclude the sale of our property. Great to deal with and a great result.

Thank you Sue, Karen and Andrew, it is always a pleasure doing business with you, it is professional and I always feel that you all have my best interests at heart and that you go out of your way to look after me. The extra care and attention to detail and responsiveness and ease of communication and organization is of an exceptional standard and I would highly recommend your services to everyone. Thank you for consistently keeping in touch with me over the years, I feel very much a part of your community of people and well cared for, a lovely nurturing touch that keeps me connected to your team, thanks again Sarah

Our property manager Ellie Taylor is one of the better property managers either of us have had. She has made the whole process so smooth and easy we had hardly any stress. She is communicative, friendly and professional and more than happy to go the extra mile for her tenants. Thank you Ellie!!

We would fully recommend using First National Progressive to anyone and we would use them again. They had competitive rates and a very professional and well organized team, which we needed for our sale over the Christmas period. They made sure we were fully aware of every step and kept us in the loop. Well done and thanks again!

James Mullins was an absolute pleasure to deal from start to finish. He provided an efficient, helpful, and friendly service and responded quickly to our communications. We are grateful to him and highly recommend First National Progressive Real Estate & Property Management

We found Glen from the start to be very professional, he advised what we needed to be doing and listened to what we had to say. He kept us up to date with all we needed to know and was always available when required. We are extremely happy with the outcome and in fact, the whole process. We would recommend Glen to anyone who needs his services.

Nothing but good things to say all the way over the years. Thank you

Thank you for giving us an opportunity to stay in your lovely property. We are turning 5 years of stay now in the property. Love from Reynaldo and family.

Nathan Hill communicates professionally and frequently as part of his property manager role at 31 Poulson Street. I have found him to be friendly, approachable, and responsive and always follows through on his promises. I would recommend Nathan’s services to any prospective owner wishing to use a rental management service.

Back from NZ, I was admitted in hospital for a month and a half. I mentioned your great support while staying in the Poulson Apartments, both times, in Unit 11 & Unit 18 and everyone was so pleased with your care and support.

Thank You Nathan, Nice to finally deal with a professional property manager.

This is Naveen, I was a tenant of unit 35 Room 3. It was my pleasure to have you as my property manager.

You are such a nice person, you were always been there for me whenever I had any problem or issue regarding the property. You never say no whenever I need your help. You treat me very gently and your behavior is so nice.

Very good, he made things very understanding and gave very good service.

Many thanks for organising the bond money to be repaid. They have excelled themselves and it’s already happened. Many thanks for being such an efficient and pleasant property manager. It has been a pleasure for me to deal with you and I am sure the Facer family thinks exactly the same.

The team communicates very well and reasonably fast. Happy with the services.

We have worked with First National Progressive for several years as a contractor to their Property Management Team. In particular Nathan Hill has been very professional to deal with. He is very responsive and engaged with the process and his clients. First National are incredibly inclusive. We feel like “part of the family” and enjoy our dealings with them on a weekly basis. From the…

I have worked with the team at First National for 3 years now and have found them to be excellent property managers and would highly recommend them for managing any properties. Nathan has been excellent with his organisation and gets a solid 5 stars.

Long term relationships work best when instructions do not need to be repeated. Carry on as you are.

It was a pleasure to work with Glen Ford at First National. He was professional, supportive and always available to respond to our communications to make sure that we are left satisfied with the outcome. It was very easy to communicate with him, and I was very happy with the whole process. I would highly recommend his services to anyone. Thank you very much Glen

Glen Ford went above and beyond in helping my mother through the sale of her property. Made it as painless as possible given she was leaving her home of 57 years. Friendly, helpful, and always looking out for mum when she had to leave the house for viewings or open homes. Thanks again.

Lynette takes serious responsibility for the work, consider things thoughtfully and meticulously, solve problems with strong ability, the problem handler is flexible, full of wisdom, can handle sudden changes very well. The work was independent and very complex, and we were very satisfied with her handling of the matter we entrusted.

Lynette has been awesome, professional, supportive, kin and caring. Would definitely work with her again.

I have experienced 4 property management companies to manage my rental properties, until I met Lynette Li & James Mullins. I decided to transfer all my rental and commercial properties to First National Progressive Real Estate to management. Now I have been dealing with Lynette and James for over 3 years, I always found their support to be accurate respectful and professional. They are friendly honest and reliable. I am very satisfied with their excellent service. I will recommend Lynette and James and the wonderful team at First National Progressive to my friends and family also other property owners whoever need to buy or sell house or property management.

They really held our hand through the first home buyer process and helped us secure our first home only weeks after arriving in Christchurch. We love their enthusiasm, creativity, optimism and friendly nature, and wouldn’t hesitate to enlist their help when we decide to sell our home one day!

Great services, the best price we got! Will choose again!

Exceptionally well thank you. James was in touch frequently and always with a positive attitude and easy manner. Well done James and thank you. I was going through a bad health “patch” and also my husband and I found shifting at the same time very wearing. James found time to visit us in our ‘old house’ then at our new residence.

It’s been a great experience working with James Mullins to buy our first home. We had no idea what to do/where to start and worried a lot at the beginning, however with James’s help it went so smooth with no stress. He was super helpful anytime we needed assistance. We appreciate all the work done 😊 wish you all the best 🌸

We had recently moved down from Auckland and were in the market for a nice house in a nice area. Being foreign to Insurance and EQC affected houses, Joan put our mind at rest on these matters. Joan was very easy to deal with and did not once put us under pressure to buy the house. Her communication with us was outstanding and she always kept us in the loop. We would highly recommend her.

I highly recommend James as a real estate agent who will leave no stone unturned in delivering the result you require and will leave you with a memory of excellent customer service that is unsurpassed.

Thank you so much for selling our house for us. You always made us feel at ease and kept us in the loop during the whole process. We both really appreciate everything you have done for us and would not hesitate to recommend you to friends and family.

James consistently goes above and beyond his role. It has always been a pleasure to deal with someone who is so professional and trustworthy.

Fast sale with minimal fuss – just what a Vendor wants.

Thank you very much for all your hard work in making the sale of our house happen. We really appreciate all that you have done for us and believe you could do with a large glass of wine for all that hard work!

Quite tense! Crikey James, I’m only just recovering. I can’t believe you managed to rustle up a competitor to bid against us within just 3 working days! I am most relieved that this is a house I never intend to move from because I don’t think my nerves could handle buying at auction again.

Dear Joan,

Thank you for selling our house. Your patient, friendly and professional approach were much appreciated and we would recommend you to others.

Very best wishes, Kathy and Philip

I dealt with Joan in the purchase of my home and I found her to be extremely professional and thorough throughout. While she was working for the homeowner, I never felt like I was being fed incorrect information and I felt I was treated extremely fairly as the potential buyer.

I would recommend Joan for a hassle-free genuine approach to something which can be extremely stressful.

Joan was fantastic to work with when we recently bought our first home. The process was made very clear and as easy as possible, she was always there to answer any questions.

Ben and I where very happy with your service. You were both lovely and had great communication with us. We really enjoyed having you involved in our sale and for us to be able to move forward in our future. So with that thank you so very much and we will look forward to doing further business with you.

Once again Sue an Karen have provided us with excellent customer service and a very professional approach in dealing with the “Sale of our property”. We have no hesitation in recommending Sue and Karen to any future sellers or buyers. Best Regards.

We have now sold three homes with Sue and Karen and would highly recommend their services to anyone looking to achieve a stress-free and effective sale. In our experience, they run a very professional marketing campaign and are extremely thorough with their follow-ups. In our opinion, this constant communication was one of the key elements in the outstanding results which they achieved. They get the job done very effectively and would not hesitate in recommending them for dealing with selling your home.

Thank you Sue and Karen most sincerely for your friendly and professional marketing of my Aunt’s home. You always kept us updated throughout the whole process. I would have no hesitation in recommending your service in the future. Thanks to you all.

We were very happy with the service we received when selling our property. We were kept up to date on everything relating to the house, whether it was feedback from the open homes or the various results from the different advertising.

We were very impressed with how the whole process was completed. Your service was great.

Very professional and kept us well informed. Meetings were beneficial and good advice provided.

Happy with all that you did. Very professional and kept us well informed. Helpful meetings.

We would happily recommend your service to anyone selling their home. You are a great team!

Key Attributes:

Professional at all times
Great communication throughout process: Appraisal – Sale
Very prompt in dealing with any problems that occurred
Great energy, positivity and support

Your service was positive, available, and informative. You were always pleasant and professional. Helpful but not pushy

Lovely personal touch, never at all felt pushed (important as I’ve had that elsewhere). Very easy to deal with & was kept ‘in the loop’ at every stage. Easiest house purchase yet!

While looking for a house to buy, we visited many open houses. In most cases, we found the real estate agents to be not very useful. They were rather passive, often couldn’t answer fairly basic questions and collected contact information but never followed up. When we visited the house we ended up buying, we were not only positively impressed by the house but also by the real estate agent – Sue showed us around, answered our questions, and talked about the strong points, but without pressuring us or hiding the weaker points. We also very much like the online page that was made for the house, with all the important documents ready for download. When we decided to buy the house, Sue & Karen helped us to settle the purchase in a very short time period which allowed us to move to our new house the same week we had to leave our rental house.

After my first great experience with you 12 years ago, I had no hesitation in trusting you with this rather trickier sale. My confidence was not misplaced – thank you for all your help.

When I sold my 1930’s character house earlier this year I found out what a challenge that could be in a post-quake Christchurch. Luckily I chose Sue Mullins and Karen Newell, their excellent advice on preparing the house for sale was invaluable. By taking the time to present it well, I was fortunate to only need one open home. The follow up communication of the sale made what could have been a stressful time so much easier. I would have no hesitation in recommending these very knowledgeable and professional ladies to anyone selling or buying in Christchurch.

The experience I had with this Real Estate Company was exceptional. Very professional. Sue Mullins and Karen Newell were both wonderful to deal with especially as there were some obstacles. They were patient, very efficient in responses by email and texts and were great at communication re open homes and through various processes of the sale.

Karen & Sue have sold three homes for me over a period of ten years. Always friendly professional and efficient. They get the job done very effectvely and would not hesitate in recommending them for dealing with selling your home.

Karen and Sue were very friendly and helpful in assisting us with the purchase of our first home. Great, honest people to deal with that make the process easy.

Great agents helpful and honest.

Thank you Sue and Karen, it is always a pleasure doing business with you, it is professional and I always feel that you all have my best interests at heart and that you go out of your way to look after me. The extra care and attention to detail and responsiveness and ease of communication and organization is of an exceptional standard and I would highly recommend your services to everyone. Thank you for consistently keeping in touch with me over the years, I feel very much a part of your community of people and well cared for, a lovely nurturing touch that keeps me connected to your team, thanks again Sarah

Sue & Karen were outstanding to deal with during the sale of my mother’s home in Ilam. They were professional, kind, caring and extremely respectful of my 92 yr old mother. They also had the added complexity of dealing with myself and my 2 sisters. They kept us all in the loop at every step….we always knew what was next which was very comforting. Thank you again ladies, we have already spoken of your superior quality to others and will continue to do so.

I’ve known Dave about 3 decades. He has become a mate, he is painfully thorough and total professional to the nth degree. I/we remain and always be indebted to him. In fact I have referred him to act for friends and associates. They equally have been grateful.

James Mullins has managed my rental property in Christchurch for the past two years whilst I have been living in Western Australia. I have found him to be an efficient and capable Property Manager. He has responded promptly and effectively to all the issues that have arisen over this time. I would recommend him to anyone looking for a Property Manager in Christchurch.

After going through several Property Managers, we were relieved to have James Mullins take over our rental property. James has been our Property Manager for a few years now and has always proven to be very helpful, even at the most trying of times. He always takes the time to speak to us about any of our queries, no matter how trivial! We have recommended James as a Property Manager to other…

James Mullins is my Property Manager. I have found him to be highly professional in all dealings I have had. He is an excellent communicator with both me as the landlord and with my tenants. He has always managed to get high quality tenants who have always paid their rent. Any repairs and maintenance needed doing have been promptly dealt with. Property Inspections are thorough any action needed…

For over 11 years our property in Christchurch was managed by First National Progressive. We could not speak highly enough of the service and communication we received from this company – and of course their staff. Christchurch suffered earthquakes in this time and everything was managed professionally. I felt staff were always sensitive to our personal needs, which was…

The company provides reliable property management service. James was a great help when looking for tenants. Cara has been well looking after my property from 2019. She always contact me at first place if there is any maintenance issues. The house inspections are carried out every three month with nice detailed report. I am impressive with the service that is provided by Cara! Overall, it is a…

Have used First National for letting and managing residential property for many years and have enjoyed excellent service without any problems. I have also used them for a sale and had an equally good experience.

James has helped me get tenants for 3 apartments recently. Definitely my go to guy in Christchurch. Thanks for the help.

Had nothing but a great experience with this company. Been with them almost 4 years and couldn’t fault the property managers and the way they look after us at all! Highly recommended to others.

I have had a number of properties managed by first national property management and have found their service to be top class! James Mullins has been great to deal with and has great knowledge! Highly recommend.

The first national property management team rented out our property in just a few weeks with multiple applications received and some great tenants secured. James and the team gave great advice throughout, went over and above, communicated throughout and overall the process was very easy due to their systems & processes. Would definitely recommend to anyone wanting to rent out or sell their…

We have been using this firm for the last 25 years to handle our rental properties and have also purchase one property through them. The demonstrates very well how very satisfied we are with their service.

I have been dealing with James Mullins in purchasing a rental property in Christchurch. I still can’t quite believe the professional, helpful and friendly manner in which James dealt with me. He recommended a property, did all the negotiations for purchase, recommended items that needed attention (from the building report he arranged) and got these sorted, including the cleaning of carpets. Potential tenants were screened and recommendations shared with me. 3 weeks after settlement James had the property tenanted. His knowledge and attention to detail made the purchase so much smoother than I could have hoped for. Baring in mind that I’m currently based in the UK so much of my correspondence with James was outside of his normal working hours. I have dealt with First National for over 20 years and am a big fan of theirs. Trustworthy, professional and efficient.

Progressive Real Estate & Property Management have been managing my three houses in Christchurch, NZ for over 18 years and I always found their support to be accurate, timely, responsive and professional. Their management made the ownership and rental of properties from abroad easy and I don’t ever recall a time when my houses remained vacant. I have just finished selling the three houses, also through Progressive, and though dealing with different people it was still managed extremely well by the staff involved, in fact selling the houses was very easy. This was due to the work of Progressives’ Agents. I would recommend Progressive to other property owners who want to rent out houses in Christchurch, NZ and also to use the services of their Agents when you wish to sell your property.

Was very satisfied with services provided by firm’s representative, James Mullins. Professional, client focused, prompt and clear responses to all queries, attention to detail, with excellent outcome for my wife and I.